The last time I visited my thought was "really no need to return, nothing special." But I wanted breakfast and was driving by, so...
I was by myself so I sat at the counter. It took 5 minutes to get coffee even though the waiter walked back and forth by me several times. When you are at the counter, you should have coffee in 5 seconds, not 5 minutes.
40 minutes after I placed my order my waiter came out of the kitchen and apologized, but they had lost my ticket and could I remind him what I ordered. I didn't punch him in the throat, but I did leave and will not be back. The space they moved into is too small. Everybody is bumping into each other and it's chaos. The customers are the ones who suffer. Never again.