These people are amazing. My phone had been exposed to water and I was in a rush to get it fixed. They said they'd be able to let me know by end of day if it was fixed or beyond repair. Normally that's a 24-48 process. Unfortunately my phone wasn't fixable but they were able to get a data back up from it and save all my items. I ended up having to go through insurance to get a new phone and some issues arose but they helped me so much to get my phone insurance ready even though they didn't have to. Samuel was my main helper and I couldn't have asked for anyone better to help me through this. All the workers there though were very kind and helpful.