Normally we go to the superstition springs mall and have never had a bad experience or left unhappy. Tonight for the first time ever they just didn't have any available reservation so we decided to try out this location instead, well we had a reservation at 7:30 didn't get seated until almost 8 and then after about 15 minutes Tom comes out to the table(a previous awesome server from superstition) then someone came up and took him to another table after he began talking to us, then they noticed the table was broken. So finally after this someone didn't come out to the table until almost 845 to confirm and then start cooking our orders. We ended up leaving just because it would've been another hour before we would've got our food to eat it all. Just going to the other location tomorrow instead. If you ever wanna try Osaka I definitely recommend the superstition springs mall location, never have a bad experience/ and always leave happy and full!!!