I purchased a new washer and dryer from there. I am happy with the service from the Sales Staff. I am very disappointed with the 3rd party service(XPO Last Mile Courier) they use for deliveries. They call and tell me that my purchase will be delivered 3-6pm the next day. Then at 5 they tell me the delivery window is 7-9pm. At 9m they call and tell me they are not delivering it and offer a delivery date several days out. The Operator gave me attitude and no confirmed delivery window.
Lowes is good for in store pickup of items. Don't rely on their delivery. It's NOT reliable. A random selection from Craigslist would be a better bet.