I'm the biggest BON CHON fan. I constantly crave their spicy wings and hubby always gets the Bulgogi. But during this visit, BULGOGI took a long time getting to our table, so we expected it to be sizzling or fresh off the grill, at least. Guess what? one part was cold and the other side was slightly hot. I guess their microwave is broken. Our $20 microwave does better! Oh well. If they microwaved the damned thing, why did it take too long? Did they need to defrost the frozen bulgogi? Still the best Spicy Fried Chicken in town, though. Sadly, this is the only BonChon in town. :(