avoid this place at all cost. do not rent here. if you book from orbitz or whatever website check first if this is it. if you see its ace rent a car avoid it and dont proceed. i went here and they need hard copies of a lot of documents and there were a lot of altercation that happened in this place when i was there. people were yelling and people were so aggravated with this place. there is a fat lady that looked like a white trash that works here she has the worst attitude ive ever seen in a fat lady. she has colored hair and you could she has self esteem issues with her weight because shes very mean. avoid this place its ghetto, unreliable, the receptionists look like theyre in highschool that dont know what theyre doing. theres a lot of people that are in line that left because they saw how they operate. dont risk this. i know its cheap but they charge you double. I have read reviews about this place before i went i said to myself maybe its not that bad. Then i went and alllllllll reviews are all true, genuine , 100% accurate. Everything is all true. So i saw it for myself which was awesome . Ace rent a car, i hope you run out of business. Also you should be careful how you treat people at your place , you dont know what people are capable of :)