It was a Friday at 11:30AM and not just any ol' weekday wrap up.. it was the last Friday before Christmas and we wanted to go out for lunch. Everywhere was booked with reservations so we thought "let's just check out The Keg Lounge" since they don't do reso's. When we arrived the restaurant was packed but we were able to find a booth (the last one) in the back. Happy days? Well.... Not quite.
We sat there for about 10 minutes before our server came up to us and we gave her our drink orders, there was a table behind us that also just ordered drinks. In a decent time they got theirs but we waited about 15 minutes more just for her to return with one glass of wine, the other two drinks were nowhere to be found. We asked her if they were coming and she said yes and hurried off, now yes I understand it was busy but the table behind us had the same server and everything seemed to run smoothly for them..... When we were finally able to order our food (we all ordered filet mignon - med rare) it ended up being another long wait about 45 minutes and the table behind us was long gone by the time we received our steaks.
Our server didn't wait to see if the steaks were cooked to our preference and well, they weren't. They were all medium well to well done and the order of fries tasted like frozen fries from a no name brand. It was very disappointing. I did enjoy the décor of this location but if the food/service isn't good what is the point of going?