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  • If I could give ZERO stars I would. NEVER in my life have I ever been treated so bad. severly poor customer service. I know car sales roaches are all about the pressure but taking advantage of the situation is not good service. I went in to buy a car yes. Did they finance me yes. HOWEVER, when it came down to business they didnt give me a chance to talk with my other half they pressured me into this sale. AND the worst of this is once we looked at our finances and expressed our concerns nothing could be done. Understandably, we should have said something BUT with the pressure being on with not one but TWO "higher" end people starring pressuring its hard to get 2 words in. I was severly dissappointed when I called not but an hour later and nothing could be done. I again spent ALL day there and they proceeded to argue finally I got into the worst car they could give me but they wouldnt let me out of this loan that HASNT EVEN GONE THROUGH YET. After the initial night I ran out crying and today they made fun of me for feeling the way I did. I will never come here nor refer anyone else. If you do go here stay away from Tommy S AND little Chapman. They will take you for everything you have and not care....... Initally they put me in a car that was 18,000 but after all the markups and finance crap was 41,000!!!! WHAT THE HECK IS THAT! The salesman I spoke to today was a little better at taking the time to explain things and fix what he could. I will know better next time and go to CARMAX!!!!!
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