PetSmart has always been a great place to find every conceivable product you may need for your pet(s). That alone wouldn't be enough reason for me to Yelp! about them. However, the recent experience that I (and my dog) had at the Thomas Road grooming department warranted this.
To clarify, the dog was groomed. Not me. I just pay the bills.
Originally, I called the store to make an appointment for a basic grooming. It was after hours, but the voice system directed me to make the appointment on line, which turned out to be very simple. There are several options and levels of pampering available. In my opinion, the basic grooming was a pretty good deal considering it included trimming the dog's nails. It would still be a pretty good deal for double the amount because trimming a dog's nails is a huge pain in the you-know-what!
In the end, the staff were great and they fawned all over my dog. Shadow was well taken care of and held until I got off work to pick her up. Thanks!