Unfortunately I have to recant my previous statement, I have been a customer of this salon for almost 2 years & haven't had any serious issues. I go in recently with 2 broken nails & one thumb nail polish half way chipped off, on a gel fill. I have had this set of nails for one week. I ask for some sort of discount being as I shouldn't have had to come in & have a new set one week after paying 50$ for the original set. I asked tweety (the owner) to help compensate & give me some sort of discount but I'd be happy to pay for a new set w/ a new color! I show her what I want (two different gel colors) and she (Tweety) tells me that she'll 'only' charge me 70$ with a 15$ discount included. 85$ for a new set of nails????? I asked and she confirmed. I then explained I have never paid 85$ for nails, new set, glitter, gems, length, nothing. Of course she tries to reason her way and explain why the nails would have been 85$ with a 15$ discount ending up to be 70$. I have never paid more than 60$ for a gel fill at this salon and the fact that the owner would so blatantly try to charge me so much, especially being a loyal customer really p'd me off. Needless to say they've lost me as a customer.