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  • Really a dissapointing experience. After 6 scheduled servces, I have termites in more locations than when I began. A quick recap for reference. Appointment # 1 (Feb) - Paid to extend previous service contract from previous home ower, $99 for one year. Termites were identified in 6 areas withing my house. The tech sprayed only one outside perimeter wall. Appointment # 2 (March) - Almost all of the identified infestations are still acive and I've now found two new locations. Scheduled a follow up treatment for 7:00AM. At 7:30 received a call the tech was running late, at 8:15 recieved a call that the tech called in sick and no other tech had been scheduled. Re-scheduled. Appointment # 3 (March) - Tech came out again and after touring the interior of my home, again only treated one outside perimeter wall. Termites returned in about 3 weeks. Appointment # 4 (May) - At this point I explcitly requested interior and exterior treatment. Two techs arrived and treated inside the walls of the obvious areas, and arround the perimeter of a few hot spots. This seemed to be more effective. Appointment # 5 (July) - Called in an inspector as the termites began to appear in different areas of my house than before. Inspector asked me to empty my closets and pantries and remove all shelving for a full treatment. Treatment would drill into my floors and walls. Return visit was scheduled. **I recieved a bill for renewel of my 12 month contract, which was exactly 5 months old, I called to see what was going on and the office did not think I was ever mailed the bill** Appointment # 6 (July)) - Scheduled for 6:00, recieved a call from the office to let me know the tech had overslept and would be there by 6:30. At 7:30 with no tech in site and with the office not answering their phone I requested my contract and appointment both be terminated. I have never recieved any follow up from that message/appointment.
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