I needed my hair cut for a wedding I was going to later that day. I walked in and found Olivia just finishing up a hair tinting job with one women. I told her I was in a hurry. She said no problem and seated me right away. I told her she's the professional and to go ahead and cut my hair the way she thinks would look good for a guy like me. Middle age working business professional. I hire professional accountants, managers and more. I don't tell them how to do their job. If they cant do their job to my satisfied, I just replace them with professional who can. As for Olivia, she will not be getting replaced. She did such an excellent job she has a client for life I've received several compliments on my hair and I've never received any in the past. I am one very happy customer.