I had a tight deadline and tight budget and they met both!! I went in several times with my girl friends to try dresses on... Always felt welcome, at first I felt a little under appreciated because they don't let you set an appointment...I was new to dress shopping and wanted someone to help me and I wanted personal attention ... Although they were still very helpful... I found a dress but it was out of budget and they worked hard to find me a super similar dress in my price range. The lady in alterations was sweet and helpful as was the owner who I worked with a few times. I had a destination wedding and when I went to pick up my dress they told me to bring a carry on suit case and they would pack it for me!! I was very impressed with this extra help! Extra tip- take a bottle of white (never red!) wine with you to drink with your girls while you try on dresses.. Don't forget your own glasses and opener!