Friendly and accommodating staff that go out of their way to make sure you are happy with your exam, eyewear and fitting. Everyone is personable and they care about your eye health, you will never feel like you are working with a salesperson like at some other offices I have been to in Las Vegas. They have a great selection in store but they had no problem letting me look through catalogs for custom order frames. It's a super convenient location for anyone in the Northwest and worth the drive for anyone who isn't.