I can see why this place is an institution in Toronto but its still not the most fantastic burger by any means. The onion rings are hand dipped but you may want to share an order of them, there is soooo much batter that you can feel your arteries clogging as you swallow (not that that is necessarily a bad thing).
The burger itself was neither here nor there. It was hot, greasy, and tasted good.
The staff seemed to be a little disorganized and because of that a large line began to form. There was also one staff member that just seemed to be complaining that she had already been there all day and wasn't staying much longer so the other staff needed to "figure it out". Not a good impression to put on your guests.