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  • Let me preface this by saying that I am a huge fan of Denny's. I eat at Denny's about once a week (can't beat that greasy diner food)! This location is the closest to my house and it used to be my favorite it town. You could say I was one of the regulars. Well, that has all changed! Apparently the place is "under new management" and the new manager just plain sucks! I am a low-carb eater and one of the reasons I love Denny's is that they will accommodate me (by letting me sub broccoli for hashbrowns / toast / french fries). I have done this for years at Denny's locations all over the country (including this one) with no hassle whatsoever. Well, guess what? The "new manager" no longer allows this -- NOT EVEN WHEN I OFFERED TO PAY AN UPCHARGE TO HAVE A FRESH VEGETABLE INSTEAD OF POTATOES! What? Second, my regular waitress informed me that the "new manager" will not allow them to bring out water in a big glass and will only allow them to bring out a teeny, tiny, miniscule glass of water -- ONE AT A TIME -- to customers who only order ice water to drink. See my photo of how tiny this glass is, it is absolutely ridiculous! Add that to the already understaffed and overworked servers and you are really making their lives miserable. I drink like a fish, especially when I want water. I felt so bad that our waitress had to keep running back to refill my midget-sized water glass every 3 minutes. Since this happened, I've been back to Denny's at least 10 times but not this one. I'm not going to set food in this location ever again. I just don't get why some managers are SO shortsighted. You have alienated a long-time customer and believe me, I have told ALL of my friends about this.
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