Took my friend there for the first time on Sunday we waited 10+ minutes for our drink-we were the ONLY orders btw. so I didn't understand why they took so long in the first place, when she finally gave us our drinks she then mentioned how she mixed them up(mine had no milk or sweetener whereas my friends did-she had no extra expresso shots, whereas i did) ) -she was seriously speaking so slowly as if high and confused or something--you had ONE job.....they insisted i should try my drink...No I want what I ordered so we waited another 5+ minutes for our drinks....really weird experience-- will stick to the one on 75th!!