Very rough - the guy hurt my neck and I had black and blue marks on my shoulder and mid upper back. It was very painful for 5 days after and a spot in my neck hasn't healed. I have a hard time tilting my head backwards. The place is un organized and I have had awful headaches ever since. I'm very scared that whatever injury I sustained here will stick around. I have never had constant headaches and neck pain like I do now. It's worth researching before you just go here.