Visited on 12/29 for eye exam and was approached about ordering glasses. Was told glasses with anti-reflective coating would take 10-11 days to come in but on vacation and only here for 5 more days. After stating this, was promised glasses were "guaranteed" to be ready by 1/2, the last full day in Vegas. On 1/2, was told they were broken in delivery. Had to go back to store for refund processing.