If i could give them negative or no stars, i would DEFINITELY do that. I went into their salon yesterday for a Mother's Day treat from my husband. However, the whole situation went south. Upon being told how much my service would cost, i happily sat in the comfy chairs and placed my feet into the water. The lady started to work on my toes and noticed that i had gels on. She then told me that she would charge me 5 dollars per foot to remove the gel polish. Then the price started accumulating. I tried talking to my nail technician but she didnt understand me. So she brought by another lady. I'm not sure if it's a language barrier issue, or a complete lack of customer service. By now, all the techs were watching me (as well as the other customers), and so i had to take my feet back out of the water and leave. The lady was soo rude and wouldn't let me try to talk with her. She kept interrupting me and i tried to explain myself. What a bad Mother's day nightmare. I will never go back.
The salon was clean and it looked nice, however, the service was unprofessional. I'll stick to my normal nail salon which is a good 25 minute drive away.