When I signed up the "free trainer" never showed up to our appointment. Very frustrated wasting my gym time waiting. I went 4 times and every time was super crowded and very much a social event. Most machines were occupied by muscle heads or people socializing. When I could get to a machine the muscle heads around me were very judgmental. I was only on the machine 2 minutes when I was asked to get off in a rude way. I was very uncomfortable here. When I tried to get into any of the classes they were all full. One of the main reasons I change from Planet Fitness was for the classes. Such a waste of my time.