Food is excellent, otherwise it wouldn't rate much at all in my book. Total disclosure, I'm vegetarian and this is not the place to go as a vegetarian. I don't even find them particularly accommodating. Many of the sides have bacon or lardo cooked into them so it isn't even a matter of leaving things off. So why have I been there 4 or 5 times? Because my partner eats meat and really enjoys it. What little they offer that is meat free has been delicious.
My biggest gripe that some other reviewers have also noted is the service. Management really needs to do something about this. There is no excuse to be charging the prices they are and offering the quality of food they are with so little regard to service. It's one thing to have casual service and another to be inattentive and disinterested. Dining out is about the total experience. I've eaten here 4 or 5 times and the service has never risen to the level of this place's reputation. It's more along the line of a college beer joint. Get it together guys.