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Attributes	Values
type	rev:Review
dateCreated	2018-01-26 00:00:00 (xsd:dateTime)
itemReviewed	First Impression Security Doors
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	7 (xsd:int)
rev:text	I so wish I could give a lower star rating than one. These people don't deserve a single star. I had very nice salesperson come out to my house, I picked out 2 doors and paid in full because there was a discount. HUGE MISTAKE. About a month later my installer came to do my doors and was unable to finish (or really start) as he said he needed help. He was on the phone in front of my house for an hour with someone who I guess was trying to talk him thru it. This didn't work so he said he needed to come back. A few days later he and another person showed up and installed 2 doors. I was already inconvenienced that they didn't finish the job the first time so I was unable to stay for them to finish that day. I came home to a front door that didn't shut all the way because of the weather stripping and a back door that would not open all the way and was installed with large screws showing and not fixed to the stucco. A few weeks later I was scheduled to have a "Master Craftsman" come out to fix the doors. I was left a message that they would be there no later than 9. The next day, I get a call saying i'm 3 on his list and might be there around 1. I obviously had to make 3 calls to get someone out there and they still didn't show up until around 1. While the installer made the door look much better, 2 days later it would not shut. I called their office as I was not going to keep this door, I asked for them to come get my back door and give me my money back. The declined and wanted to set up a 4th visit. I am not ok with that and they refused to remove the door and refund me for a security door that DOES NOT CLOSE. I was also told via email that if I removed the door myself it would void my warranty. HAHAHAHAHA...a warranty on a door that never worked for more than a day is worthless anyway. There are plenty of options in Scottsdale for security doors, I would advise you to choose someone other than First Impressions.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Mary

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