Service in Old Town Scottsdale, Arizona in general is bad, so is Dakota. A group of 7 we went in for lunch at 11:30, the restaurant was almost empty. They sat us down and handed the menu and walked away for at least 20 min. One of us had to get up and let them know we were ready to order. Took them another 30 minutes for the food. And 20 minutes for us to finish paying. Food was mediocre, not a lot of choices. They only have a salad menu and some sandwich choices. The steak salad and quinoa salad are probably one of the better ones. Ambience is great, the place is bright and beautifully decorated. But I'd say service is way too slow and not good for someone or a group if you're in a hurry.