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  • There is NO DIRECTION; poorly executed Japanese fast comfort food experience. *note for eat-in: the idea is to order at the cashier, sit down with your receipt which has an order number, and someone will walk down the aisle and call your number, then you get your food, eat, and leave The layout is indecisive between restaurant and food court, and doesn't make use of an otherwise plentiful space. Only half the restaurant is dedicated to seating. Small (tiny) dining booths line the sides of the restaurant and a small portion is packed tightly with 3 tables to seat 6 each (if you're sitting on the inside and someone sits behind you and beside you, ur not getting out lol). The other half is dedicated to a cashier counter where you place your orders. The eat-in and take-out menus are the same, but are designed in a way to make everything look unappetizing. The service is questionable. My first cashier was an elder woman which spoke Cantonese right off the bat, it honestly surprised me as I was looking for a Japanese experience. My second cashier was a teenager, who spoke politely and took great attention to my order and requests. When my order arrived however, there was no how she knew which of my family members ordered what, and with such small tables, there were lots of confusion. My family ordered the gyudon, tofu mushroom don, shoyu ramen with pork belly, and miso ramen with pork belly. We also added sides of their gyoza, green salad, potato salad, and fried squid tentacles. The ramens are too salty. I was very disappointed as they advertise a homemade chicken broth and that was severely overpowered by salt. The cook on the pork belly was fair, but didn't wow me at all. The tofu mushroom don was bland. The tofu has a nice cook, but doesn't have the power to cover the mess in the rest of the bowl. I had the potato salad which I'm not a fan of. The gyoza almost seem packaged and fried. The tentacles are not good at all. The breading is light and soggy, falling apart from a chewy tentacle. *note: pop is available for re-fill The gyudon is great on the contrary. It's actually quite close to authentic Japanese gyudon! n.n Portions are small. Prices seem fair, but for the mediocre food, even for food court food, just no. They need to seriously rethink their business management and quality of food. :(
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