My husband, Alan, who has Cerbral Palsy, went into to Duke's to look at a new bike. The staff were knowledgeable and informative. They also fitted him correctly to bike, which was going to take some modification in the pedals due to his disability. In addition to that they took the time to teach him about his new bike. Whenever he goes in they are only too happy to answer his questions. About 6 weeks later, I brought my bike in to be tuned up. It never worked better. I couldn't believe it. It was like I had a new bike. Duke's Cycle is worth every cent.