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  • There are blessings in this world that come in various shapes and sizes. For my friend, Kathy N., it came in the way of Ralph and Frank at Pro Collision Center. Without going into too much detail, Kathy got into an accident and had to get the car fixed. Everybody's got problems, so I won't go into a sob story of Kathy's particular hardships, but she was admitted to the hospital via the ER with chest pain. With financial constraints, medical issues, and as a struggling newly-divorced, single mom, she's had much to contend with. The day of her hospital release--today, in fact, she rushed to return the car insurance rental and to retrieve her car at PCC. With the stress and problems that my girlfriend was facing, (I believe) it was Ralph that came in his invisible superhero cape to facilitate the return of her vehicle and the settling of her insurance case. HE KNOWS WHAT HE DID, and God bless him for it. Trust me, word of mouth goes far. Ralph went above and beyond normal customer service. Go to these guys!!!! There's a certain basic knowledge of cars that all auto repair places will have, but will they be fair with you? Will they work with you? Will they take care of you? A good, fair, and honest woman went in looking to settle her insurance claim and get her car repaired. She could have easily been taken advantage of, and nobody at PCC needed to invest themselves the way Ralph/Frank did in her. They didn't owe Kathy that at all; they invested themselves in her because they cared. A good deed is never forgotten, and please consider this anecdote as you all peruse through yelp reviews on where to go for your auto repair needs. As a close girlfriend to Kathy, all I could do was cry and join in her blessings for the exceptional service rendered and peace of mind given to my dear friend. Of course, I'm writing this review second-hand, because Kathy doesn't have the access to do so, and I would never doubt her word. Please don't doubt it either. May this review serve as good karma for this place of business.
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