It's all luck. Luck who you get as your server, luck who you get to serve your food.
It's a buffet style where the line cooks prepare your plate, you just have to tell them what you want! I noticed that the person ahead of me pretty much received twice the serving size compared to me for the same food. When I asked for a little extra, she took a tiny scoop and gave me attitude while handing me my dish.
Our server...I didn't quite catch his name since the only time we literally saw him was when he gave us glasses of water when we were first sat down at our table. Our table was filling up with dirty plates and our waters were never refilled. We tried getting his attention but it never worked. It wouldn't have bothered us as much if this was typical of Goldilocks but it's hard not to complain when the table across from us continuously had their drinks replenished.
Otherwise, Goldilocks is consistent with their food. My personal favorites are the pancit and longanisa! Their fruit salad is definitely worth trying as well as the toscino. The adobo is just...MEH. But with the price, I can't really complain.