I have been coming to this Petco for 2 years.... The only thing good about this place is the store manager but even as nice as she was.... it didnt make up for what happened.
I took my dog in to get groomed. They were understaffed (which nobody told me about when I dropped him of for his appointment.) so I had to wait longer. Nobody told me it was going to be 2 hours longer than what I was told so I tried to be patient. Waited. Waited... I was ignore.....would have been nice if someone had given me an estimated wait time.... then again...they had the first time and look how that worked out. But I was still keeping my cool. Hey...things happen. Then a man walks in with 2 dogs... didnt have an appointment and asks to get both his dogs a nail trim. NO PROBLEM!! That's what they say. So my dog and I are waiting for a total of 5 hours to be taken care of and this guy just walks in and is helped right away. Understaffed. That why I had to wait so long. More like...not a priority. Thanks a lot.
OH...BUT IM NOT DONE YET..... I took him to my work to show everyone the new "do" and when he rolled over..his undercarrage was wayyyy uneven. Nobody can really see it so I'm like...whatever today sucked I'm not going to worry about it... and then everyone asks why his tail is so uneven...and then my friend is petting his fur around the neck and asks why he has a dreadlock. For real guys?? You didn't even brush him out?? I use to tell everyone how great this place was. Sadly, I wont be back