Went for dinner at this location.. Had their Brie cheese burger, which was "meh" at best. Wouldn't spend that much money on a burger... Didn't even get a pickle spear.
What really ticked me off about this experience was my date had ordered a soup, and they gave her sweet potato fries. Instead (which is an additional charge). We told our server, who eventually brought out the soup, about half-way through out meals. No big deal right? Well.. When the bill came, they billed us for a side of sweet potato fries. What were they going to do? Keep the fries and serve it to someone else? Pathetic..
They messed up on the order, and they charged us for it. I didn't tip the guy who served us.. I don't know if this was a rookie mistake, or he just didn't want to comp is a $2.99 side of fries when we spent about $50, but you lost out on a $10 tip just because of it.
Next time, I'll just walk over to Scaddabush. At least they know the basics of customer service.