After a horrific experience trying to save a few bucks renting at Payless (1 star), I huffed over to Avis (no line) and was treated exponentially better. Plus, the guy behind the counter (forgot his name; I think it was Mike or John-- guy about 55-60 years old) upgraded me to a Prius at no extra charge. I was expecting Avis to be way more expensive than Payless, but it wasn't at all. I felt like I got a really good deal-- a spanking-new Prius for 2 days with insurance for $113. The only thing I didn't like was that they're really inflexible about return times-- more than an hour late and you'll get charged for an additional day. When I book cars online, that is not the case. Still, I was very satisfied overall. Avis really does try harder.