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  • I have rented cars and minivans from this location approx. 12 times over the past 8 years. They usually have the best prices, but the cars are never washed and sometimes still have minor trash in them. 6 weeks ago I booked a minivan for a week at this location for $170.01 through Costcotravel. I received a phone call at 6pm last night from the manager asking if I was still going to pick up the van and I said yes. She then informed me that they have NEVER accepted debit cards for full size cars or minivans. I informed her that her location has for years and I have receipts to prove it. She told me I was WRONG.....I told her I will bring in the receipts. She said I DO NOT CARE you will NOT be renting the van for $170 from us for a week with a DEBIT CARD. I called COSTCO travel this morning, informed them of the rude managers phone call last night. A few hours later Costco called me back apologizing for the rude, unprofessional NEW manager who just started this summer. COSTCO told the story to AVIS and they amazingly matched my reservation for a minivan for $170.01 I went to pick up the van an hour ago, and they gave me a brand new 2017 van with 536 miles. This location did the old BAIT & SWITCH and did not want to rent the van out at such a great price. Stay away from this location and the terrible, rude, incompetent female manager that started 4 months ago.
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