rev:text
| - Must Try: Pork Belly, Signature Pork Belly, Galbi, Octopus Fondue,
Rating: (10/10) Food, (1/10) Service, (8/10) Value, (9/10) Ambience, (8/10) Presentation, (10/10) Cleanliness
My Experience:
Was previously a huge fan of Piggy's, having it as my #1 Korean BBQ spot in the GTA, and have been going for years. However, since Piggy's has renovated, the service has drastically declined. I will attest that the quality of meat has maintained or even improved, but the service has gone completely 180.
Immediately following their renovation, as a much deprived Piggy's customer, we made our way there as soon as it reopened. The seating area was much nicer, with improved ventilation and lighting. The menu as similar to before, and the quality of meat was great. The service, not so much so.
Although there was a lot of workers, it was a mission to flag someone down to take orders. Even when we did, several times they would tell us they're coming back (which they never did). The staff was more concerned with cleaning empty tables, than to take our order. After our order was placed, parts of our order were missing, and we had to ask several times to check on the missing pieces. The only thing that was quick was serving us with the bill once we were almost done our meal.
And all this happened on multiple visits to Piggy's. We had given the benefit of the doubt the first time we returned, but a couple more visits and we were faced with the same staff problems.
I'm fairly easy going, and I am very reasonable with regards to service at restaurants, but this was embarrassing. Hopefully they improve their service, so that the experience will be much more smooth.
I will reiterate that the quality food, (meat, dishes, etc) was top notch. The meal itself would easily earn then five stars. The quality of service is really what drops the rating down, as I would give zero stars for the staff.
|