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| - Went here and of course had the worst experience getting my bridesmaid dress. I told the lady at the desk the bride's name. She wrote down on a paper what dress, shoes, and sizes I needed and handed the paper to Eboni who then took it and asked me what dress i needed. I tried to describe it to her (even though the other lady had written it down) she finally found it and asked what size (even though that was on the paper, too) then we finally got back to the dressing room and AGAIN she asked me what size shoe i needed, and that was also on the paper. Anyway, I tried the dress and shoes on, came out to look in the mirror and eboni was standing there watching some bride try on a dress from afar i looked at her and told her these sizes were good. She didn't even acknowledge that I spoke to her, or even that i was out of the dressing room.
When i changed back into my clothes and came out she was no where to be found. then i went to the register and she asked if i wanted to get those..and i of course said yes. And then she asked me AGAIN what size everything was, even though she was HOLDING IT! She even asked me if the Bride got her dress there, and when i responed yes, I didn't even get the discounts i was supposed to (I didn't initally know about the discounts until I later talked to the Bride)
After I got home, I called to complain about my experience and they said when I come in they will give me my discount. This is the most unknowledgeable and unattentative staff I have come in contact with.
I will absolutely NOT get my wedding gown there. Stick to a boutique if you want real customer service.
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