I was greeted nicely as I walked in. Shop looked kinda rundown and outdated. The receptionist had me wait while she went next store to gather staff. I was greeted by my stylist who had foil pieces in her hair. She was nice and gave me a nice haircut. The rest of the staff was off key and gave off a rude feeling. Making the experience uncomfortable. They mentioned the owner in conversation and how she wasn't even there. As my haircut was finished I walked towards the front desk. While waiting to be rung up, it took three employees to figure out the register. I was asked if I wanted to add a tip on my debit card which I replied yes, I said the amount and they made me repeat myself two more times as if she was in disbelief. How rude I thought. She handed me my card back, I said thank you. I said bye to the stylist and she gave me her card, when one of the other stylist says thank you while looking down in a rude tone as if thats something they are programmed to say. Overall my stylist was great but with the rude unsettling feeling in the environment will make me think twice before visiting again.