Food is 5 stars forsure. Always comes out hot. I think only once did I have cold fries. BUT this drive thru line is just terrible during the rush. It can literally cause an angry traffic jam in the entire parking complex disturbing surrounding restaurants! They need to think of a better system to help beat the rush cause I waited in the drive thru for about 20 minutes one time. Oh and my yorkie loves the fact that he gets a large milk bone in the drive thru. I do enjoy that the food is burning hot, so it's kinda worth that wait. Love the sauce, I always get extra. But my goodness.... this is not a healthy place to eat. I try limit the amount I come here. Pretty sure the food goes straight to your thighs! The staff is always friendly. Oh and this place has the awesome chunky small ball ice that I love.