Edit 5/11/17 - changing to 3 stars because the gm for this location reached out to me. Management there does care about your business. Kudos to him & thanks for reaching out.
Most horrible experience dining out - still shaking my head in disbelief over how unprofessional and mean our waiter Jason was. He didn't want to be at work and he made us feel uncomfortable and scared to ask for anything. He was angered my friend wouldn't upsell to a tea vs. water; so mad that he walked away from our table without taking my drink order. He wasn't a skilled waiter either as far as forgetting things and delivering the wrong order - I tried to correct it 3 times and he actually walked away on me. So in addition to being mean and unprofessional he treated us with an attitude of how dare we go out to lunch - it was so unpleasant. I could go on with more specifics of what he would forget, comments he made, a gift card with a bad magnetic strip that had to be run manually, etc , but I will leave it at this. I think it's sad no representative of management was there to check on guest experience and I think it's sad that Jason is the face representing Olive Garden. I would've given 1 star but I gave 2 stars because the waiter at the table next to us checked on us a couple times at the end after Jason disappeared- I didn't catch his name but he was friendly and smiled so that was a relief to see.