So I don't normally write reviews but this was a particularly memorable experience at Montreal's best poutine place. The line to get in was ridiculously long but that was to be expected, however what was ridiculous is that after we got in it took at least an hour after we ordered to get our food. The tables that came significantly after as for their food and were finished before we got our food. When I used the card machine even it seemed to be refusing to work with me and jammed my receipt. The poutine was delicious though we got the la reggae but the cheese sticks we got were missing cheese filling... I wanted to love it here but I just couldn't. Not trying to be unreasonable but we weren't offered an apology or explanation of any kind.