The service department here is a joke. I had my vehicle in for a 30,000 mile service and the tech. forgot to refill the coolant reservoir. My engine overheated and smoke poured into the cabin, so I drove back to the dealership. The same tech tried to cool the engine off by pouring windshield washer fluid all over the engine bay! Unfortunately, that isn't even the tip of the iceberg in terms of mistakes and I still haven't received a refund for the service.
The General Manager will slick his greasy hair back and look you in the eyes while he lies to you. These people might sound genuine while they are selling you a car, but good luck trying to get quality service at this place.