We purchased lovely wedding invitations nine years ago when the store was much larger. Recently, we returned to order invitations. However, we were ignored. After seeking some help, the associate was rude and told us to look at the wall at some pre-made fill-in-the-blank invitations. We expressed we would like to look at some books of a bit higher quality and were told to come back in 30 minutes. Needless to say, we did not return. Kindness goes a long way.