Run as fast as you can from this place. I made an appt for my wifes annual insurance paid wellness visit. I mentioned I would be getting the CBC panel and Lipid panel blood work. Receptionist said fine , how is tomorrow?We came in next day, took BP, poked her a few times in stomach, tried to sell her flu shot and balance test and to clean out her ears(which isnt covered by insurance), then told me I had to come back since lady who draws blood was on vacation. WTF?? Why didnt you tell me that WHEN I made appt? I complained to physicians assistant and he said wasnt his job to make appts. Basically he could have cared less. Complained to receptionist and she said you have other options. I could make another appt or go across street and wait 1 hour at Quest. Said she would speak to person (Gitta) who made appt. Just a horribly incompetent staff and Richard Vause just looks at you like its not my problem. RUN RUN RUN!!!