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| - I've only been here for three weeks so this is my initial review. I'll post an updated review before I leave in 8 months.
The location is awesome and close to my job which is a huge plus. I mean who doesn't love a short commute. The grounds are nicely landscaped for the most part. For anyone who is interested in fitness, the complex is located less than a mile from running trails and two miles from the Paseo Trail which intersects quite a few trails in Chandler (I was told by a leasing agent that there were no trails in the area so FYI). The grocery stores (Sprouts, Albertsons, and Frys) are not too far as well.
I chose an updated 2 bd/1 bath apartment with an attached garage. The attached garage is great and gives the apartment more of a townhome feel. In addition, there is extra car parking in front of the garage which is a huge plus.
Initially I was irritated upon completing my move-in checklist because there were quite a few things that should have been done that wasn't. I mean really lazy things like making sure the light bulbs were in all of the new light fixtures and working properly.
So, I was missing light bulbs, there was a blind laying in the corner in the 1st bedroom that should have been replaced, no hot water, horrible water pressure, the towel holder in the bathroom was hanging off the wall, and whoever refinished the tub did a horrible job on the bottom of the tub (see pics). The tub is bumpy in most spots so I had to put down a mat so that I wouldnt get as grossed out. I'm spending $1276 a month here so I would've expected everything to be done correctly. Yeah people make mistakes but this is just stupid stuff. I just think someone totally dropped the ball. The last thing a new tenant needs is to make a list of things that should have been fixed before they moved in. It's called being proactive and precisely following a check list. I also noticed the cabinet door in the kitchen had water damage and was peeling badly. There are also a few stains as well. The hot water and cold water are backwards in certain rooms.
To be fair, they are in the long process of replacing the cabinet door but come on guys. It's as though you just didn't care and was hoping I wasn't going to say anything. They also replaced the water heater. Side note: This is the first apartment that I've lived in where maintenance doesn't wear disposable booties. It's not that expensive and your tenants would greatly appreciate it.
I also have a huge issue with the walkways/ breezeways that need to be pressure washed. When I mentioned it, I didn't like the response that 'it's going to continue to happen'. Ummm I understand that, but upkeep is relatively simple. Most complexes clean their walkways on a frequent basis. There shouldn't be a large amount of spider webs.
I concur with a few of the other posters, the mosquitoes are horrendous. The property definitely needs a mosquito treatment.
The grills are so gross and need to be replaced. The people that allow their kids to play in the courtyard tend to leave messes and trash that they don't pick up!
I've noticed quite a few people leave their trash cans out especially on the weekends. I guess no one is monitoring this. I mean, trash left out can get really stinky during the summer months in a matter of hours. Trash cans left out are just plain tacky. The fitness equipment is old and needs to be replaced.
I'm lucky enough to be away from the pool and the courtyard so my neighbors are quiet and courteous. Everyone is really nice in the area which is a good thing. Of course that could all change since people come and go and you never know who you'll be living next to in an apartment complex.
Just a note to management, no need to respond because I've noticed that your responses never target the issues and actually fix what's wrong. If you actually acknowledged and fixed what's wrong, this place could have 4 stars eventually instead of 2.5.
PS
If you are signing a lease, then be prepared to do it the old fashioned way since they haven't updated to DocuSign.
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