| rev:text
| - I really hate to write bad reviews but this one is much needed!! I would not want anyone to experience the bad service I had here!
So, decided to go to Vegas for the weekend and stay here since I had heard much hype of this hotel. We started with the Deluxe suite which was reasonably priced but then we wanted to upgrade, they did not have the Vdara suite available but offered us an Executive Suite. Upon our entrance to the suite, we had found the bed unmade, looked exactly like someone just crawled out of bed. Since we were anxious to get out on the vegas strip, we called the front desk to ask for the bed to be made BUT as we started to really think about it.....was the room really clean??? Really made us not want to stay in that room. So we called for another room, since they had no more rooms available we were forced to downgrade our room, but we figured that was better than sleeping in a dirty room.
We were promised the Executive Suite next day at noon but when next day noon cames along, the room was not ready for us. Not only was it not ready for us but they promised it at 3 so we went out and explored vegas for a bit, came back at around 6 only to find that our key to the room, WITH ALL our stuff in there to not work. We went to the front desk for them to only give us another key for the SAME room because the room we had been waiting for all day still was NOT cleaned because they cleaning staff was backed up. We came back into our original room which was at least clean but found that they had left a cleaning spray bottle in our room labeled "water" I really hope that's not all they clean with!! We also still found food in the refrigerator from past guests, not sure how long ago because the room seemed to have been cleaned twice from my stay but the fridge did not seem to have been cleaned during my time! So beware if you are staying there and want to store food in the fridge.
We actually did not get our room until 9pm which was a complete disappointment but still trying to be optimistic, we were excited to check it out and still enjoy our Vegas trip! But WOW, when we got to the new room, there was a hole in the wall which we called the front desk to notify them (just in case they thought it was us and charged us) but they were already aware of it! Not only that but one of the sinks in the bathroom was leaking!!! Good thing there were two sinks in that restroom. Everything just seemed to have gone worse and worse for Vdara. We were checking out the next day anyway so did not really get a chance to enjoy the room due to all of the waiting. I am EXTREMELY DISAPPOINTED on my experience with Vdara.
They compensated us $100 to use at Vdara so we used it for room service. The first night after coming back from Surrender at Encore, we decided to order food, their late night menu did not have very many choices so we just went with Quesadillas and fried rice. How could you go wrong with that? YUP! They went very wrong!! The Quesadillas were made with cheap cheese, but the fried rice is what disappointed me the most. I could barely chew the rice because it practically was not cooked! Not sure what kind of style they were trying to go for but the food is definitely not worth a try! To use up the rest of the hundred, we ordered room service the next day as well to try the day menu. There were a lot more choices, the wings and steak we ordered were okay. Definitely not worth the price....$40 steak. WOW. DO NOT try the food!! You are better off anywhere else but here.
Like I said before, I expected much more from Vdara. Especially if they are trying to be a "5 star hotel." Its not worth the grief to stay there. I feel like Vdara took a lot of time away from my Vegas trip. I would never recommend this hotel to anyone, this hotel is as wrong as it gets! Their cleaning crew seems to be having very many problems, they really just need to get their act together for the better of the hotel. Front desk clerks, even management needs to be changed. They honestly do not even deserve one star!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)