I had one good experience, our sales rep, Jed was great, other than that, the customer service, delivery, and accounting was a nightmare. They delivered the wrong furniture, delivered a piece that we canceled and still charged us for it. The client service department gave me a partial credit back 3 weeks after it was due. We never received a bill until 3 months after furniture was delivered, and we realized they shorted us $800 on our refund for the piece that we canceled. They would not return calls or deal with the situation. I would never think about buying furniture there again.