If you're coming for a new or replacement social security card you need to go to Suite B NOT the main office. When you pull into the parking lot turn left and follow the road around. Suite B is located in the back left side of the building. The security guard will search your belonings so leave your guns and drugs at home. The staff was very friendly and I was in and out in about 45 minutes. If your changing your name like I was you will have to wait 48 hours before you to go to the MVD to get an updated licence to allow their system to process the change. I was told I'll receive my new card in the mail in 2 weeks.