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  • First time at a Jersey Mike's, the food which I will get into shortly was good but the staff had a lot to be desired. My daughter order something in a bowl which is basically a sandwich without the bread on top of a salad. They attempted to make what she asked for but kept forgetting ingredients which she had to tell them or ask as this was a nicer way to do it, "isn't there supposed to be this and that on it and the response was always oh yea....". Then the girl at the register asked if it was for here and to which we said yes, so she rang us up said thank you and moved on to the next customer. We had to ask for a fork and knife to which she gave us a strange look, really??? From the time we walked in, ordered our food, sat down and ate our food, I was able to see the back of the place where the bathrooms were. Being that there was no one in the place customer wise when we came in and even those who came after, no one went into the men's room yet the door was locked. My nephew had to use the bathroom so I knocked on the door twice and there was no response. So I went to the counter and asked if there was a key...I was told no it's open. I explained that it was locked and I knocked several times and there was no answer. Another lady very rudely said well if it is locked then that means someone is in there. I explained that I find that hard to believe since I've been here for almost 15 minutes and no one went in or came out, that I knocked and got no answer. She then replied rudely again, just go use the women's bathroom and we will figure it out later... The food was really good and I will go to Jersey Mike's again, just not this location as the staff is not with it and are rude. I would have easily given this place 4 stars maybe even 5 if the place was clean and the staff was not rude.
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