im torn on this review... let me explain my experience here. So the plan was to get picked at 0830, skydive, and be back on the strip by noon. We were picked up on time, during the ride to the take-off location we signed all the paperwork and watched a video about skydiving. when we arrived we completed the remaining paperwork and watched a demonstration. shortly after we went to suit up and meet our tandem partners. as soon as i put my suit on a cloud passed by and it started to rain. we spent the next 4 and half hours waiting for the cloud to pass... no food, no complimentary coffee and no chance of getting our money back. by the time the cloud passed and more than half of our day wasted i was no longer excited to skydive. we ended up getting on the plane at 2pm. i will say my skydiving experience was awesome. if it hadn't have been for the clouds (which was out of their hands) this would have been a 5 star review. my experience would have better if they would have provided us with food. I understand their hesitation to give us our money back, but i think a reasonable compromise of ordering out some pizza for the group would have shown some good faith.