I'm sad to give just 2 stars on my first visit. I was hopeful for this new place. I went through the drive thru. What's up with the mic system? It was so hard to hear the employee. And who puts the first window just a few feet from the place to order? No wonder lines here get long!
I ordered the Caniac to share with my son. I paid for the Caniac. I got home and saw they did not give me the Caniac. Packed my son back up in the car and drove back with now cold, untouched food. I chose to go inside to tell them about the order mix-up. I wasn't mad. They are new and it happens. Walking in we passed many employees out front on a break cussing and yelling. Inside employees were messing around.
I gave my food back and explained issue. The cashier took it and told cook they messed up on the order. Another random guy (maybe an employee who was off) yelled "Yea fix it!". The manager was called and she was confused because she didn't understand why she was needed. I never called her over. She just said "do we owe you money? " I got my food back. The container felt warm and I opened it to check it over.
All is well so back to the car to load in my kid. Cold food 10 minutes later at home. The cook just added some chicken to the box of food I returned.
Not impressed and will not return. The chicken and sauce lacked flavor. The staff was mediocre at best. Let's hope this place turns around quickly!
Chick-fil-a for life now!