The servers are very nice. And the room is very nice. We had some perfectly nice calamari to start. Not inspiring. But, you know, they were squid, right? And they had some olives or capers or other tiny pickled humpers to accompany them. Maybe a bit tomatoey. I might just be imagining puttanesca squids...but no...no...if I'm honest that's what they were. It was good. It was a perfectly fine regular squid dish. At this point in the meal, I am like: "Sure...this is the most shamelessly chainlike and charmless part of the O 'N B empire, but damn'd if they aren't professional about things."
On to the burger. If you got served this boring, dry, gray burger at Jack Astor's you would have been like: "Sure...this is Jack Astor's...and I'm at fault for having walked through the door...but I thought the burger would at least be greasy enough to make me feel bad about myself."
A good place to go if you don't eat much or like food, but would like to hang out in a slick and civilized place that pleases young and old apparently. I suspect that they could deliver some competent food if you ordered something a bit more $$$$, so the burgie was a mistake.