I used to love this place (the quality is very good but $2,00 for an inch wide cookie?) but today (and the previous time I visited as well) has me seeking other pastry shops for my cake fix. Bobby A. said service was kind of spotty - well today it was almost nonexistent. Another person and I both were waiting patiently at the pastry counter. A fellow behind the counter who had just finished serving someone else said that we had to go to the cash to get service. There is no sign to that effect anywhere - more on this later. The lines are not maintained (they ought to install a number system like almost all pastry shops have) and someone almost butted in ahead of us. While I am being served I suggest that a small sign might be a good idea. I get excuses and serious lip from the serving girl as to the fact that I should be the one to notice the lines at the cash and figure it out for myself. (WTF?) Pastries served and boxed it's back to the cash where I am told that I have to go to the other cash to swipe my card! The other cash was packed and I had to fight my way to the card reader. Then I get home to discover that she crammed 6 pastries into a box meant for 4 and one of the pastries was bone dry. So NOT going back.